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Frequently Asked Questions

Is Loss-App safe?

The developer of Loss-App is a Dutch organization with years of experience in creating medical apps and they are certified to do so. Loss-App was created with the utmost care for privacy. Your data cannot be viewed by others unless you have decided otherwise. Your data will never be sold or traded. If you want to know more about how your privacy is arranged go to, or in the app go to More menu and choose privacy.

Why do I need to create an account?

In the app you can find information, but also do your own exercises and keep track of how you are doing. This data is stored so you can view that later. That’s why we need an account. With your account, you also become findable to others like you, who may be able to help you by sharing their experiences.

When starting the application you can see what data is collected by us (AVG notification).

Is Loss-App free?

Yes, the app is completely free for users. There are no adverts or in-app purchases. The information is written by Steunpunt Nova and care providers of the Obstetric Collaboration Rotterdam-Zuid.

The Loss-App is part of the international project PerinAtal menTal Health (PATH). Within PATH, Maasstad Hospital, works as the Dutch partner, together with partners in other countries. All activities, including the development of the Loss App, are subsidized by the Interreg 2 Seas Program from the European Regional Development Fund.

How can I find people with similar experiences?

Click here to see how to invite peers

Can't find any people with similar experiences?

Loss-App is unique because you can search for other people with similar experiences using different criteria. When you turn on several filter functions at the same time, it may not lead to a search result. You can solve this by choosing fewer filters at once.

In addition, the number of people using Loss-App is expected to continue to increase after the launch. So it may well be that in some time you do find other people based on multiple characteristics.

Who are Synappz and Steunpunt Nova?

Steunpunt Nova is a national, independent support center for parents who have lost their baby and for the health care professionals who assist these parents. Steunpunt Nova manages all the information in the Loss App.

Synappz Digital Healthcare is a Dutch developer of medical apps and certified to do so.

Any more questions?

Is your question about Loss-App not listed?

Let us know and we’ll get back to you as soon as possible.

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